Long-Term Care Service
Free Local Delivery
On-schedule, on-demand, and on-call — your facility's pharmacy partner is always nearby.
Reliable on-schedule delivery to your facility — including STAT and after-hours runs.
What this looks like in practice
Predictable delivery is the foundation of a reliable med pass. We commit to a daily delivery window that works for your med-pass schedule, and we keep it. New admissions, dose changes, and STAT orders arrive same-day. After-hours emergency runs are handled by our 24/7 on-call pharmacist with delivery typically within 90 minutes.
Our drivers are trained on each facility's intake protocol — where to bring deliveries, who signs, where controlled substances go. They're employees of Auburn Pharmacy or vetted contractors with HIPAA training and background checks.
There's no delivery fee, no minimum order, and no surcharge for STAT, after-hours, or weekend runs. Your facility's monthly invoice doesn't have a delivery line item.
What's included
- Daily scheduled deliveries
- STAT and after-hours runs included
- Drivers trained on your intake protocol
- No delivery fee, no minimum
Daily
Scheduled delivery window
~90 min
After-hours STAT turnaround
$0
Delivery fee, ever
What You Get
The benefits in detail.
Daily Scheduled Delivery
Same window every day — typically before your evening med pass. Never a wait, never a guess.
STAT + After-Hours Runs
Same-day STAT for new orders. After-hours emergencies handled by on-call pharmacist with ~90 min delivery.
Trained Drivers
Vetted, HIPAA-trained drivers in marked vehicles. They know your intake protocol and respect resident privacy.
No Fees, No Minimums
Free delivery for STAT, after-hours, weekend, and routine cycles. No surcharges, no minimum order.
Who It's For
This is especially helpful for…
- Facilities tired of unpredictable pharmacy delivery windows
- DONs running tight med-pass schedules
- Facilities with frequent admissions and dose changes
- Hospice teams needing same-day STAT runs
How It Works
Three simple steps.
Set your delivery window
Tell us your med-pass schedule and we set a daily delivery window that works backwards from it.
Train delivery handoff
Our driver meets your charge nurse on day one, learns the intake protocol, and is introduced to staff.
STAT/after-hours when needed
New orders or emergencies — call us; the on-call pharmacist takes it from there. ~90 min typical turnaround.
Common Questions
Frequently asked questions.
What's your service area for facility delivery?
Auburn, Worcester, and surrounding Central MA towns within ~25 miles. We also serve facilities further out on a case-by-case basis — call us with your address and we'll confirm.
What's the after-hours protocol?
Call our main line and follow the prompts to reach the on-call pharmacist. They consult, fill, and dispatch for delivery — typical end-to-end time is under 2 hours.
Do you charge for STAT runs?
No. STAT and after-hours runs are included with no fee. We don't believe in surcharges for emergencies.
How do you handle controlled-substance delivery?
Direct hand-off to a designated facility staff member with signature on a transfer log. We do not leave controlled substances at unmanned intake desks.
Explore More
Other LTC services
Blister & Compliance Packaging
Pre-sorted blister packs and pouches organized by date and time, so caregivers can administer with confidence.
eMAR Integration
Direct integration with leading electronic Medication Administration Record (eMAR) systems.
Med Pass Support
MAR sheets, dose-by-dose labeling, controlled substance tracking, and emergency e-kits.