689 Southbridge St, Auburn, MA 01501Call us at (508) 832-6511Open Mon–Fri: 8:30 a.m. – 7:00 p.m. · Sat: 9:30 a.m. – 4:30 p.m. · Sun: Closed689 Southbridge St, Auburn, MA 01501Call us at (508) 832-6511Open Mon–Fri: 8:30 a.m. – 7:00 p.m. · Sat: 9:30 a.m. – 4:30 p.m. · Sun: Closed
All Services

Service

Medication Therapy Management

A pharmacist-led review of every medication you take, looking out for you.

Comprehensive medication reviews to optimize your therapy and prevent adverse interactions.

Medication Therapy Management

What to Expect

Medication Therapy Management (MTM) is a structured one-on-one review with a pharmacist looking at every medication you take — prescriptions, over-the-counter drugs, vitamins, supplements — and identifying potential problems: drug interactions, duplicate therapy, doses that may be too high or too low, and medications that may no longer be needed.

Our pharmacist documents the findings in a written Personal Medication List you keep, plus a Medication Action Plan with specific recommendations. If your prescriber needs to be looped in, we send them a clinical note and follow up to make sure changes are made.

MTM is often free if you're enrolled in Medicare Part D and meet eligibility criteria (multiple chronic conditions, multiple medications). For non-Medicare patients, we offer it as a flat-fee service or as a benefit of multi-medication patients in our pharmacy.

What's included

  • Annual medication reviews
  • Drug interaction screening
  • Coordination with your physician
  • Often free with Medicare Part D

30–45 min

Time per review

Free

For eligible Medicare Part D members

Annual

Recommended frequency

What You Get

The benefits in detail.

Comprehensive Review

Every medication, supplement, and OTC product reviewed for interactions, duplications, and dose appropriateness.

Written Action Plan

You leave with a Personal Medication List and a Medication Action Plan documenting findings and recommendations.

Coordination with Your Doctor

Recommendations get communicated to your prescribers in a structured clinical note — and we follow up.

Often Free with Part D

Medicare Part D members meeting eligibility criteria receive MTM at no cost — billed directly to your plan.

Who It's For

This is especially helpful for…

  • Anyone taking 4 or more prescription medications
  • Patients with multiple chronic conditions
  • People who see multiple specialists
  • Caregivers managing medications for a parent
  • Anyone recently discharged from the hospital

How It Works

Three simple steps.

01

Schedule your review

30–45 minutes, in person or by phone. Bring (or have ready) all your medications.

02

Pharmacist consultation

We review every product, check interactions, and discuss any concerns or symptoms you've been having.

03

Documentation + follow-up

You receive a written summary; we send recommendations to your prescriber and follow up to confirm changes.

Common Questions

Frequently asked questions.

What's the difference between MTM and a regular pharmacy consult?

MTM is a scheduled, comprehensive review documented in writing, with formal communication to your prescribers. A regular pharmacy consult is shorter, focused on a single question, and not documented as a clinical service.

How long does it take?

Plan on 30–45 minutes for the consultation. The follow-up coordination with your doctors happens behind the scenes over the next 1–2 weeks.

Is this covered by my insurance?

Medicare Part D plans cover MTM for members with multiple chronic conditions and high medication burdens. Many commercial plans also cover comprehensive medication reviews. We verify before scheduling.

What should I bring?

Every medication you take — including OTC products, vitamins, and herbal supplements. The actual bottles are best so we can verify strength and directions.