Service
Durable Medical Equipment
Quality medical equipment for recovery and daily life at home.
Quality medical equipment and supplies to support your recovery and daily health needs at home.
What to Expect
When you or a loved one needs medical equipment — for recovery from surgery, managing a chronic condition, or aging in place — we keep a curated selection in stock and can order specialty items on request. Everything we carry is selected for quality, durability, and patient comfort.
Our team helps you choose the right equipment for your situation, navigate Medicare and insurance coverage, and learn proper use. We'd rather you get the right walker the first time than the cheapest one twice.
We also handle insurance billing for covered DME directly, so you don't have to chase reimbursement paperwork. Most Medicare-covered DME requires a doctor's prescription — we'll work with your physician to get it sorted.
What's included
- Walkers, canes, and mobility aids
- Bathroom safety equipment
- Compression and orthopedic supplies
- Insurance-covered options available
Same-day
Pickup of in-stock items
2–3 days
Special-order arrivals
Free
Fitting & home setup
What You Get
The benefits in detail.
Curated Selection
Walkers, canes, wheelchairs, raised toilet seats, shower benches, hospital beds, compression stockings, and more.
Insurance Billing Handled
We bill Medicare and most commercial insurance directly for covered DME — no out-of-pocket reimbursement chase.
Fitting & Training Included
Our staff helps fit the equipment properly and shows you how to use it safely. Free with every DME purchase.
Special Orders Welcome
Need something we don't stock? Most items arrive within 2–3 business days through our medical-supply network.
Who It's For
This is especially helpful for…
- Patients recovering from surgery or hospitalization
- Family caregivers setting up a safer home
- Adults with mobility limitations
- Anyone managing diabetes, COPD, or sleep apnea
How It Works
Three simple steps.
Get a prescription if needed
Most insurance-covered DME requires a doctor's prescription. We can call your physician on your behalf if helpful.
Visit or call to choose
Stop by to see options in person, or call and we'll walk you through the choices over the phone.
Fitting + delivery
We help you get sized correctly. Larger items can be delivered to your home and set up — also free.
Common Questions
Frequently asked questions.
Does Medicare pay for medical equipment?
Medicare Part B covers a range of DME with a doctor's prescription, typically at 80% after deductible. We'll let you know up front what your portion will be.
Can I rent equipment instead of buying?
For some items (CPAP, hospital beds, oxygen) rental is the standard model and Medicare prefers it. We'll explain when rental vs purchase makes sense for each item.
Do you sell incontinence supplies?
Yes — adult briefs, pads, and underpads. MassHealth covers incontinence supplies for many members; we can verify and bill directly.
What about return policy?
Unopened, unused equipment may be returned within 14 days with receipt. A 15% restocking fee may apply to certain items. Hygiene-sensitive items can't be returned for safety reasons.
Explore More
Other Services
Prescription Filling & Refills
Full-service prescription filling, transfers, and refills with personal consultation from licensed pharmacists.
Free Local Delivery
Free home delivery of prescriptions throughout Auburn and surrounding towns — no minimum, no fee.
Medication Therapy Management
Comprehensive medication reviews to optimize your therapy and prevent adverse interactions.