Long-Term Care Service
MAP Consulting
Massachusetts Medication Administration Program — training, audits, and policy in one partnership.
Massachusetts Medication Administration Program (MAP) training, audits, and documentation.
What this looks like in practice
MAP is the Massachusetts framework allowing certified unlicensed staff in DDS, DMH, and DCF community programs to administer medications to clients. Compliance with MAP is non-negotiable — and the standards are detailed. We provide the full consulting package so your program runs smoothly and stays in good standing.
Our MAP consultant pharmacist delivers initial certification training (8 hours over multiple sessions), annual refresher courses for re-certification, on-site audits of your medication storage and administration practices, error-review and remediation when incidents occur, and policy/procedure development tailored to your program's setting.
Programs we partner with see fewer medication errors, smoother surveys, and staff who are more confident in what they're doing. We also serve as a resource — your delegates can call us when something doesn't look right, before it becomes an incident.
What's included
- Initial MAP certification training
- Refresher and re-certification courses
- On-site audits and error review
- Policy and procedure development
8 hours
Initial MAP certification
Annual
Refresher course cadence
Quarterly
On-site audit visits
What You Get
The benefits in detail.
Initial Certification
8-hour MAP certification training delivered on-site or at our pharmacy. Test included; certification on completion.
Annual Refreshers
Re-certification courses for staff retaining MAP delegation. Documented attendance for your records.
On-Site Audits
Regular audits of storage, documentation, narcotic counts, disposal, and administration practices.
Error Review + Policy
Post-incident reviews with structured root-cause analysis. Custom policy/procedure development for your program.
Who It's For
This is especially helpful for…
- DDS-funded residential programs
- DMH community-based programs
- DCF residential treatment programs
- Specialty schools with medication administration
- Programs failing audits or with recent errors
How It Works
Three simple steps.
Program assessment
We tour your program, review current policies, and identify gaps relative to MAP standards.
Initial training + setup
Certification training for staff, policy/procedure development, and system setup for ongoing administration.
Ongoing partnership
Quarterly audits, annual refreshers, error reviews as needed, and on-call pharmacist consultation.
Common Questions
Frequently asked questions.
What is MAP exactly?
Medication Administration Program — the Massachusetts framework allowing unlicensed staff (after certification) to administer prescribed medications to clients in DDS, DMH, DCF, and other community programs. Without MAP, only nurses can administer.
How often do staff need to re-certify?
Annually. We deliver the refresher courses, document attendance, and provide your program with the records for state oversight.
What if we have a medication error?
Call us immediately. We do post-incident review with structured root-cause analysis and recommend remediation. We can also represent your program in state-level reviews.
Do you serve programs across the state, or just Central MA?
Primarily Central MA where we can do regular on-site visits. We've also partnered with programs further out on a hybrid model — quarterly visits plus on-call consultation.
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Free Local Delivery
Reliable on-schedule delivery to your facility — including STAT and after-hours runs.
eMAR Integration
Direct integration with leading electronic Medication Administration Record (eMAR) systems.